Frequently Asked Questions

  • How do I book a stay I find on thechicstay?

    thechicstay is a search engine, not the final booking site. When you find a hotel, villa, resort or chalet you like, we redirect you to the partner booking site. You then check the dates, review the full details and complete the booking directly with that provider.
  • Is thechicstay free to use?

    Yes. thechicstay is free to use. You can search and compare luxury accommodation without paying any membership fee or booking fee to thechicstay.
  • How does thechicstay make money?

    thechicstay may earn revenue from partner booking sites when you use our links. We do not add a fee to the partner's price. You complete your booking directly on the partner site, where the final price is confirmed.
  • Will I pay more if I book through thechicstay?

    No. thechicstay does not add anything on top of the partner price. When you choose a stay, you are redirected to the booking site, where the final price is confirmed before you book.
  • Why can the same stay have different prices on different sites?

    The same hotel, villa or resort can appear at different prices across booking platforms. Prices may vary because of availability, promotions, cancellation conditions, room type, included meals, taxes or fees. thechicstay helps you compare these options in one place before choosing where to book.
  • Do prices shown on thechicstay include taxes and fees?

    Prices on thechicstay are based on data provided by our partners. Some prices may include taxes and fees, while others may show extra charges later in the booking process. Always check the final price on the partner site before confirming your booking.
  • What kinds of luxury stays can I find on thechicstay?

    thechicstay helps you compare luxury accommodation worldwide, including five-star hotels, private villas, resorts and chalets. You can find city hotels, seaside villas, island resorts, mountain chalets and other high-quality stays in one search.
  • Are all stays on thechicstay luxury stays?

    thechicstay focuses on five-star hotels and private homes from selected specialist providers. Hotel classification and the provider's selection criteria help define our luxury offering; guest ratings, where available, provide additional information to help you choose.
  • How is thechicstay different from a generic hotel booking site?

    Generic booking sites often show everything, from budget rooms to luxury resorts, and leave you to filter through the results. thechicstay focuses on luxury accommodation, so you start with a more relevant selection from the beginning.
  • Can I search for hotels, villas and resorts at the same time?

    Yes. thechicstay lets you compare different types of luxury stays in the same search, including hotels, villas, resorts and chalets. You can filter by accommodation type and compare options side by side, instead of searching separately on different platforms.
  • Does the quality standard change by destination?

    No. We apply the same selection criteria across destinations: five-star classification for hotels and selected specialist providers for private homes. The available accommodation varies by destination and travel dates.
  • Can I find luxury stays for families or groups?

    Yes. thechicstay includes many villas, chalets and resorts that are suitable for families and groups. Some stays offer multiple bedrooms, private pools, kitchens, outdoor spaces and family-friendly amenities. Always check the listing details, capacity and house rules on the partner site before booking.
  • How do cancellations and refunds work?

    Your booking is made directly with the partner site, so the partner site’s cancellation and refund policy applies. Cancellation rules can vary by property, rate, season and provider. Always review the cancellation policy on the partner site before confirming your booking.